> For the complete documentation index, see [llms.txt](https://grinstep.gitbook.io/grinstep-whitepaper/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://grinstep.gitbook.io/grinstep-whitepaper/tokenomics/privacy-policy.md).

# Privacy Policy

### 1. Introduction

Grinstep is a fitness and wellness application designed to help users monitor physical activity, track fitness progress, participate in digital experiences, and improve healthy lifestyle habits.

This Privacy Policy explains how **Grinstep** ("we", "our", or "the app") collects, uses, stores, protects, and manages user information when you use our mobile application and related services.

By using Grinstep, you agree to the practices described in this Privacy Policy.

***

## 2. Information We Collect

We collect information necessary to provide, improve, and secure Grinstep services.

The categories of information we may collect include:

***

### 2.1 Account Information

When you create an account, we may collect:

* Name
* Email address
* Profile information
* Authentication information
* Account identifiers

This information is used to:

* Create and manage your account
* Authenticate users
* Provide personalised services
* Secure your account

***

### 2.2 Fitness and Activity Information

Because Grinstep provides fitness tracking services, we may collect:

* Steps taken
* Distance travelled
* Running and walking activity
* Workout history
* Fitness progress information
* Activity statistics

This information helps us:

* Display fitness progress
* Calculate activity achievements
* Provide personalised fitness features
* Improve user experience

***

### 2.3 Location Information

With your permission, Grinstep may collect location information to support fitness features such as:

* Route tracking
* Running maps
* Distance calculation
* Activity monitoring

Location access is only used when required for app functionality and can be controlled through your device settings.

***

### 2.4 Device and Technical Information

We may automatically collect technical information including:

* Device model
* Operating system version
* Application version
* Device identifiers
* Crash reports
* Performance information

This information helps us:

* Maintain app stability
* Detect technical problems
* Improve application performance
* Protect against misuse

***

### 2.5 Advertising Information

Grinstep uses third-party advertising services, including Google Mobile Ads, to display advertisements.

Advertising partners may collect information such as:

* Advertising identifiers
* Device information
* Interaction with advertisements

This information is used for:

* Delivering advertisements
* Measuring advertisement performance
* Preventing advertising fraud

You may manage advertising preferences through your Android device settings.

***

### 2.6 Digital Assets and Transaction Information

If you use Grinstep features involving digital items or blockchain-related functionality, we may process:

* Wallet-related information
* Digital asset ownership information
* Transaction records

This information is used to:

* Provide digital asset functionality
* Verify ownership
* Maintain transaction records
* Prevent fraud

***

## 3. How We Use Your Information

We use collected information to:

* Provide and maintain Grinstep services
* Manage user accounts
* Track fitness activities
* Provide personalised experiences
* Process digital features
* Send important service notifications
* Improve application performance
* Provide customer support
* Detect security issues and prevent fraud
* Comply with legal obligations

***

## 4. How We Share Information

Grinstep does not sell your personal information.

We may share information only in the following circumstances:

### Service Providers

We may use trusted third-party providers that help us operate our services, including:

* Cloud hosting providers
* Authentication providers
* Analytics providers
* Advertising providers
* Notification providers

These providers process information only for purposes necessary to provide their services.

### Legal Requirements

We may disclose information if required by:

* Applicable laws
* Government requests
* Legal proceedings
* Protection of our users and services

***

## 5. Third-Party Services

Grinstep uses third-party services that may process user information.

These may include:

* Firebase services provided by Google
* Google Mobile Ads
* Google Sign-In
* Mapping and location services

These providers have their own privacy policies governing their handling of information.

***

## 6. Data Security

We use reasonable technical and organisational measures to protect user information.

Security measures include:

* Secure authentication mechanisms
* Encrypted communication where applicable
* Access controls
* Secure cloud infrastructure

However, no internet-based service can guarantee complete security.

***

## 7. Data Retention Policy

We retain personal information only for as long as necessary to provide services, maintain account functionality, comply with legal requirements, resolve disputes, and enforce agreements.

Retention periods include:

#### Account Information

Account information is retained while your account remains active.

#### Fitness Data

Fitness information such as activity history, steps, distance, and workout records is retained to provide tracking and progress features.

#### Transaction Information

Digital asset and transaction records may be retained for security, verification, accounting, and fraud prevention purposes.

#### Technical Information

Technical and diagnostic information may be retained for troubleshooting, security monitoring, and service improvement.

When information is no longer required, we securely delete or anonymise it.

***

## 8. Account and Data Deletion

You have the right to request deletion of your Grinstep account and associated personal information.

### How to Request Deletion

You can request deletion by:

Sending an email request to:

[**grinstepofficial@gmail.com**](mailto:support@grinstep.com)

Subject:

**Account Deletion Request**

Include:

* Your registered email address
* Your request for account deletion

***

### What Happens After Deletion Request

After verification:

We will delete:

* Account profile information
* Personal information
* Stored fitness records associated with your account
* User-generated data where applicable

Some information may be retained only when necessary for:

* Legal compliance
* Fraud prevention
* Security purposes
* Financial record requirements

Account deletion requests will not simply deactivate or freeze accounts. Associated user data will be removed according to applicable requirements.

***

## 9. Children's Privacy

Grinstep is not designed for children under the applicable minimum age required by law.

We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information, please contact us so we can take appropriate action.

***

## 10. Your Privacy Rights

Depending on your location, you may have rights to:

* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Withdraw permissions
* Control location access
* Manage notification preferences

You can manage many permissions through your device settings.

***

## 11. Permissions Used by Grinstep

Grinstep may request access to:

#### Location Permission

Used for:

* Route tracking
* Distance measurement
* Fitness mapping

#### Physical Activity Permission

Used for:

* Step counting
* Activity recognition

#### Notification Permission

Used for:

* Fitness reminders
* Important application updates

#### Internet Permission

Used for:

* Cloud services
* Account synchronisation
* Application functionality

Permissions are requested only when required for specific features.

***

## 12. Cookies and Analytics

Grinstep may use analytics technologies to understand application usage and improve performance.

Analytics information may include:

* Feature usage
* App performance
* Error reports

This information helps us improve reliability and user experience.

***

## 13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes occur, we will update the effective date and provide appropriate notice where required.

***

## 14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us:

**Grinstep Support**

Email:

<grinstepofficial@gmail.com>

***
